Steps to perform sequential Power Cycle: Shut down (Turn Off/Power Off) the Backup Exec server to which the Tape Drive or Tape Library is connected. Turn off (Power Off) the Tape Library or Tape Drive. Unplug the physical connection between the Tape library and Backup Exec server. Leave the connection unplugged for 5 minutes.
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Repeat this process whenever Backup Exec loses the ability to manage external tape hardware. If your tape hardware is in a storage area network (SAN), you may need to cycle the SAN power switch to recognize the device. We recommend plugging the tape hardware into a backup power supply that provides surge protection.
To perform a sequential power cycle and resolve any communications issues between a Tape library or Tape drive and Backup Exec server, follow these steps: Shut down (Turn Off/Power Off) the Backup Exec server to which the Tape Drive or Tape Library is connected. Then, Turn off (Power Off) the Tape Library or Tape Drive.
Perform the steps mentioned in following article for sequential Power Cycle of Tape library or Tape drive connected directly to Backup Exec server: and later versions include support for a single tape drive in every robotic library and support for multiple stand-alone tape drives. Backup Exec 12.5 and earlier versions include support for
Ensure that the drive to which you want to apply the power cycle is not currently operating (if you cycle power to a drive that contains a cartridge, the rewind time may be of extended duration). From the Work Items navigation pane, select Drives
I would suggest to power cycle the tape drive and then restart the BE services. Run a small test job and see if that now runs. If not, try another tape; if that fails as well then you need to check the device itself of possible issues (assuming this all worked fine beforehand).
I have a server 2003 with SP2 and Backup Exec 2012. I need to read my old DDS3 DAT cartridges. I plug external DAT drive with scsi controller, drive is successfully installed in os and drive is also appear in backup exec 2012 with status online but I am unable read any cartridge. I run the inventory number of times but nothing happpen.
Follow below steps to do power cycle of a tape library or tape drive connected directly to Arcserve backup server. Power off the ARCserve Backup server to which the Tape Drive or Tape Library is connected. Power off the Tape Drive or the Tape library. Check on the Cables and Connectors (if needed). Power on the Tape Library or Tape Drive first.
Backup Exec unloads tape drives when the BE services are started, so assuming that you have already restarted the BE services, there is nothing more that can be done from within Backup Exec at this time. Use the library WebUI to confirm that the tape is still in the tape drive. If it is, power-cycle the library to see whether the tape is
Is this a tape drive? If so, do a full power cycle : 1. Power Off the Server completely . 2. Power off the Tape Drive then Go to the devices tab and disable and delete the tape drive from the backup exec console and add the tape drive again. Perform inventory job and check. Let me if this is a stand alone tape drive or auto loader.
Yes, LEO relates directly to tape drive. If JustTrying will install the new Dell Tape Libraries as additional tape library to their current Backup Exec Environment (with existing Tape libraries), they need to purchased additional LEO license. auto-loader or virtual tape library (VTL). The first library-based drive is included with backup
-As mentioned by "meagain" above i would verify that backup exec isnt presenting any alert calls for media. Have you done a full power cycle on the tape drive? Power Off the Server completely. Power off the Tape Drive then. Power on the Tape Drive wait till it is at a ''Ready'' State then.
Solved: Quantum PX502, 2 drives, Fiber connected, Backup Exec 2010R3. Wanted to get some opinions. Our Autoloader gave up the ghost Thursday and the 3 Once you have configured all this do a good power cycle by powering off the library & media server and powering on the library & wait for it to be intialized & then power on the media server
The tape drive appears as "IBM ULT3580-HH4 under "Tape Drives" in Device Manager. Both have the Symantec driver version 5.1.37.0 loaded for the device. I have even gone through a complete de-installation and installation of BE. I have had the local person go through a power cycle of the autoloader.
Solution: Backup Exec 2014 is new able to configure the maximum number of cleanings for a cleaning slot. The maximum number of cleanings is 20 by default. That is set at 50, the tape currently states its only been mounted 4 times but still throwing up errors "attempt to clean a drive in a library with expired or bad cleaning media."
i have an older hp ml350 g6 server. hp lto 2 tape drive, running backup exec 2012. Backup exec has lost the tape drive. states offline. however, windows device manager states it is installed and working properly. here is the BE diagnostics that states it is both online and offline. wierd. Scsi Address Prt :Bus :Tar :Lun Attributes 0002:0000:0003:0000 Device
Power cycle the unit and wait 10 minutes (power cycle 2 times, if necessary). 5 Use the following OCP commands: • Commands • Eject • Tape – Mail Slot eject failed) back to Backup Exec. Instead of marking the tape as bad, Backup Exec takes the drive offline. Stop and restart all services by following these steps: 1 From the Devices
Hi All, Symantec backup exec 11d shows Ready; no idle device found under jobmonitor,. steps tried: *power cycle tape drive and server *checked the tape drive connections *device manager detects the tape drive, Medium changers- Unknown
Power cycle the device and the server; From :Program FilesVERITASBackup ExecNT; Run tapeinst.exe; Install Veritas tape drivers 275676; Okay I had a similar problem here is the background we have Symantec Backup Exec 12 with Tape drive and we experienced a couple of hard power failures in our building. Once during a backup after that the
Kernel-mode drivers and tapeinst.exe are no longer installed if Backup Exec runs on Windows Server 2012 or later. If the Backup Exec server runs on Windows Server 2012 or later, the Configure Storage wizard option Install tape device drivers is not available, and tapeinst.exe is not available from the default Backup Exec installation location. . Tapeinst.exe is the program that
A cleaning tape (or even fact a normal tape) should automatically unload once activity pertaining to the running job using the tape has finished. As such if there is a job in Backup Exec cancel it and if it won''t cancel, stop the servcies. However if there is no active job in Backup Exec then you may have hardware problems within your library.
To disconnect a tape drive or tape library from a Backup Exec server, you should first unplug the physical connection between the Tape library and Backup Exec server. After that, turn off (Power Off) the Tape Library or Tape Drive, and then shut down (Turn Off/Power Off) the Backup Exec server.
stop Backup Exec services and run the Tandberg diagnostics tool and update the firmware. Power Off the Server completely 2. Power off the Tape Drive then 3. Power on the Tape Drive wait till it is at a ''Ready'' State then 4. Power on the Server; I will power cycle all and let you know. again scratching the media brings it blue, but I
Hi, We have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using BackupExec 2010 R3, it seems to only occur when a certain amount of data is transferred, checking the logs on the server there is no errors in the event viewer, looked at the logs on the fibre switch and there are no errors here as well.
Backup Exec may not be able to communicate properly with tape devices if another vendor''s backup application is installed, even if the services for that application are disabled. Do not install tape diagnostic tools when Backup Exec Services are running. Remove the tape diagnostic tools after the diagnostic tests are complete.
The CA ARCserve Backup server can interact with more than one NAS server over the network. If your environment has one of the following conditions, check the Use NAS SAN Dynamic Device Sharing check box One or more NAS servers connected to the SAN share a tape drive or TLU, and the CA ARCserve Backup server is connected to the SAN. Two or
We''re currently using Dell PowerVault TL2000 with Symantec Backup Exec 2014. First, the 2nd tape drive was broken during weekend and it automatically brought the entire library offline fortunately a quick power cycle and firmware upgrade fix
Connect all the cables between the tape library and Backup Exec server. Power on the tape library and wait till all the lights on the tape library go stable. Wait for it to get completely initialized and until it shows a ready status. Once all the lights are stable, power on the Backup Exec server.
This utility can be used to troubleshoot suspected tape hardware issues in the Backup Exec environment. Used to move cartridges from the tape drive to the library. A6h: then perform a power cycle of the SCSI hardware and server, and then display the discover data again. If the data is still incomplete after performing those steps
Storage devices are not displaying in Backup Exec. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found, recognized, or detected.
I would recommend the steps which I had suggested earlier, i.e. a power-cycle. In a nutshell, try these steps, Delete the tape drive & the autoloader from the Backup Exec UI. Power off the BE server. Power off the autoloader. Power on the autoloader and wait for it to be completely initialized. Power on the BE server.
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